Planning delivery for custom products

Custom product delivery planning begins with a requested date and destination, but the confirmed schedule depends on more than transit time.

Work backward from the use date

Separate the date the goods are needed from the event, launch, or distribution date. Include time for receipt, inspection, internal distribution, and any contingency that matters to the project.

Provide the complete destination

The destination country, postal code, delivery type, and warehouse requirements can affect freight options and cost. Note appointment requirements, limited receiving hours, pallet restrictions, or other known conditions.

Account for approval and production

Production start requirements vary by project and are stated in the applicable quote. Missing artwork, approvals, or other required information can affect the schedule.

Confirm the final terms

Check the quote for the production estimate, shipping method, freight responsibility, duties, taxes, and applicable delivery terms. Report delivery issues promptly with the relevant project reference and supporting records.